Pay for your booking and accept the contract
Once approved and given a lot, pay before the hold timer runs out — online or with a bank transfer proof — then accept the contract and download your invoice.
Step by step
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1
Open your booking
When the organiser allocates your lot, the booking appears on the Home screen and you receive an email. Tap the booking.
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2
Check your lot and hold timer
See your lot code, total and balance. The timer shows how long the lot is held for you — pay before it runs out.
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3
Pay online
If the organiser has connected a payment gateway, tap the Pay button and complete it by FPX or card. The money goes straight to the organiser's account.
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4
Or send a bank transfer proof
Transfer to the bank account shown, then enter the amount, upload a photo of the receipt and tap Send Proof.
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5
Wait for confirmation
The organiser checks your proof. Once confirmed, the amount paid and the booking status are updated.
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6
Pay by the instalment schedule
If the event allows instalments, the deposit and balance are shown with their due dates. Pay each instalment before its date.
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7
Review and accept the contract
Tap Review & Accept Contract, read it, tick your agreement, type your full name and tap Agree & Confirm.
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8
Download your invoice
Invoices are generated automatically once payment is complete. Open the ⋮ menu at the top, then Invoices.
Tips
- tips_and_updates If the timer runs out before payment, the lot is released to other vendors. Contact the organiser straight away if you need more time.
- tips_and_updates An unfinished online bill can be resumed — tap Resume payment rather than creating a new bill.
- tips_and_updates A bank transfer proof is NOT a payment until the organiser confirms it. Keep the original receipt.
Frequently asked questions
Whose account am I paying into? expand_more
Straight into the organiser's account. UrusVendor never holds vendor money — the system only records payments on the organiser's behalf.
I paid online but the status has not changed. expand_more
Gateway payments usually update within seconds. If it has been more than an hour, contact the organiser with your payment reference number.
My proof was rejected. expand_more
The reason is shown in the payment history (e.g. the amount does not match). Send the correct proof again.